Susan McCuistion

President, daiOne LLC

Founder, Compassionate Diversity®

Inclusive Leadership Coach™ (Alexa)

Build Your Resilience ==> Increase Your Profitability

Today, more and more leadership research is focusing on areas like authenticity, vulnerability and mindfulness. Conferences focused on compassionate leadership, mindful leadership, and more are becoming mainstream. There is a growing acknowledgment, both inside and outside of business, of the need to connect with different people and perspectives in more meaningful ways.

On the surface, compassion sounds like soft skill. However, compassion isn’t just about being kind to other people and doing nice things for them. Instead, compassion is a skill we can teach, and it has hard science to back it up.

Practicing compassion requires that we build our capacity for resilience - the ability to step back in stressful situations and create choice points for more appropriate action.

In this session, we will:

Explore the science of compassion and how it affects us personally and at work;
Understand how resilience and compassion are linked, and how building our capacity for resilience can help increase the profitability of our businesses; and
Develop steps for having compassionate conversations.

More about Susan...

Susan McCuistion is a cultural practitioner who offers 25 years of human resources speaking, consulting, and facilitating experience, together with specialty skills in national culture and subculture and diversity best practices.

Throughout her career, Susan has amassed a variety of credentials. She is certified in multiple cultural tools and assessments, and she has presented at conferences and on webinars for The Conference Board and Human Capital Institute. Her quotes and insights have appeared in articles in The New York Times and for publications by the Society of Human Resources Management (SHRM).

Susan is founder and host of the innovative online conference, New Diversity Summit™ and a #1 Bestselling Business Author. Every Monday through Friday, she offers practical tips on how to create a more inclusive workplace on her daily Alexa Flash Briefing, The Inclusive Leadership Coach™.

Susan is creator of Compassionate Diversity®, a leadership model which integrates concepts from the fields of intercultural competence, emotional intelligence, leadership, science, and more into powerful tools for change.

Compassionate Diversity® uses three interrelated concepts - Comprehension, Connection, and Collaboration - to build resilience and inclusion in organizations and in our world.